Elite is a premium service offering available with Otis maintenance. It provides the highest level of customer service fast, to keep equipment moving. Dedicated Elite engineers, highly trained experts, monitor your equipment data to proactively prevent issues and address any problems without delay – often times before customers even realize there is an issue.

Elite Service gives customers peace of mind, allowing them to take full advantage of elevator equipment in optimal conditions thanks to dedicated engineers, proactive data, faster response times, enhanced reliability, early and accurate diagnostics, flexible operation and regular communication.


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