The world’s leading manufacturer and
service provider of elevators, escalators
and moving walkways.

The world rides on Otis. Otis elevators and escalators touch the lives of people in more than 200 countries around the world. We are both global and local, serving the needs of our customers wherever they live and do business. Here’s a quick look at the size and scope of our business.

Otis at a Glance
People Approximately 61,000 employees, with 53,000 outside the United States
Revenue US $12.4 billion in 2011, of which 83 percent was generated outside the United States
Installed Base

Approximately 2.5 million Otis elevators and escalators in operation worldwide

Service Base More than 1.8 million elevators and escalators serviced worldwide
Countries Products offered in more than 200 countries and territories
Manufacturing Major manufacturing facilities in the Americas, Europe and Asia
Engineering and Test Centers

Engineering facilities in the United States, Austria, Brazil, China, Czech Republic, France, Germany, India, Italy, Japan, Korea and Spain

Company’s two tallest elevator test towers located in Shibayama, Japan (505 feet or 154 meters above ground; 89 feet or 27 meters below ground) and Bristol, Conn., United States (384 feet or 117 meters above ground)


We’ve made a company-wide commitment to providing outstanding service. That means responding promptly to customer requests, delivering what we promise and never compromising on quality and safety. See how we define Service Excellence