At your desk or on-the-go. Simplify daily tasks to help manage your entire elevator service portfolio.

Otis’ eService website provides building owners and managers with around-the-clock access to critical elevator equipment and service information. Customers can view the performance dashboard, check maintenance details or place a service call quickly and easily. Access eService on your computer or on your mobile device.

Our customer interface redesigned with your needs in mind:

  • Informed.
    Get real-time notifications about and access to a complete history of activities of your equipment

  • Organized.
    Review contracts, manage proposals and neatly file invoices and other important service documents

  • Convenient.
    Pay bills online and access other personalized data through one simple performance dashboard

  • Mobile. Time-saving tools designed to keep you up-to-date on the status of your equipment wherever you are

Keeping an eye on your equipment just got easier

The flexibility and convenience of mobility with performancedetails of Otis eService.

Otis at your fingertips.
Contact OTISLINE®, your account rep or customer service.

Download the eService Mobile app available for Apple®, Android™ and Windows® phones:


   eService is exclusively for Otis maintenance customers.

eService mobile video