Otis Elevator Company
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The world’s leading manufacturer and service provider of elevators, escalators and moving walkways.
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A 24-hour, centralized communications center, OTISLINE® receives and documents customer problems, questions and issues; routes them to the right places for prompt service; and collects data that is used to improve Otis' design, manufacturing and maintenance procedures.
OTISLINE® provides free 24-hour elevator phone monitoring for Otis maintenance customers. There is no need to pay an additional fee for a third party service to monitor your elevator phone.
Product Information OTISLINE®
 OTISLINE® Fact Sheet
English (800) 233.6847
French (800) 238.6847
Spanish (800) 872.6847
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