Go To Otis Worldwide
The world's leading manufacturer of elevators, escalators and moving walkways.
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We intend to be the recognised leader in service excellence among all companies—not just lift companies—worldwide. We will inspire our customers’ total confidence through exceptional service that earns us 100 percent of their business, 100 percent of the time.


Quality is the common denominator of all we do.
We are committed to Service Excellence and the ACE operating system.

Our customers have a choice, and how we perform determines whether they choose us.
We strive for continuous growth to reinforce our leadership position.
We achieve world-class financial performance.
We continuously improve the productivity of our assets, resources and everything we do.

Successful businesses improve the human condition.
We act with integrity and maintain the highest ethical standards.
We are environmentally responsible and drive to sustainability.
We care for the health and safety of our employees and customers.
We actively support the communities in which we do business.

We are a company of ideas, committed to research and development.
Our heritage inspires us to reach the next innovative, powerful and marketable idea.
We continuously invest in new products, technologies and intelligent systems.

Customer Care
We listen to our customers and respond to their needs.
We make it easy to do business with us.
We are committed to excellence in customer satisfaction.

Employee Opportunity
We listen to our employees and treat each other with respect.
We are committed to employee and management development.
We support and pursue lifelong learning to expand our knowledge and capabilities.
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