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| | STANDARD WORK PROCESSES | | Otis is the only vertical transportation company to document and use standard work practice manuals developed on the job and through ongoing engineering. |
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| Standard Practice | Every Otis mechanic uses documented standard work practices, featuring details of the right methods, parts and tools for every procedure. These are supplemented by computer-based programs, which enable mechanics to thoroughly study the details of every component and system. | | Training | Otis mechanics are the most thoroughly trained in the vertical transportation industry: collectively, they receive Otis technical trainings. Additional computer-based training enables Otis mechanics to become experts on every relevant subject. | | Quality Control | Otis supervisors check all maintenance procedures, determine whether or not equipment requires replacement or upgrading, and ensure that every system is entirely code-compliant. Regular in-depth interviews are also performed with customers — because your input is not just welcome, but necessary. | | Benefits | - The right procedure, performed the right way
- Greater reliability and quality
- The best safety record in the industry
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